Managing your gaming budget and time on 1111a is straightforward. Log in to your account and click the profile icon in the top right corner to "Account Settings" Go to. There, "Responsible Gaming" Open the tab.
The following tools are available:
- Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis. For example — up to BDT 5,000 per month.
- Session Time Limit: Set a time limit for each gaming session. When the time is up, you'll see a reminder on screen.
- Loss Limit: Betting will automatically stop once you reach a set loss amount.
- Cooling-Off (Break): Take a break for 24 hours, 7 days, or 30 days. You will not be able to log in during this period.
- Self-Exclusion: Close your account for a period of 6 months to 5 years.
Important: Lowering your limit takes effect immediately. Increasing it requires a 72-hour waiting period — this is intentional, to prevent impulsive decisions.
The minimum deposit at 1111a depends on your chosen payment method:
- bKash / Nagad / Rocket: Minimum BDT 500
- Bank Transfer: Minimum BDT 1,000
- USDT (TRC-20): Minimum 5 USDT
- Bitcoin / Ethereum: Minimum equivalent of ৳1,000
BKash and Nagad are the most popular options because they are instant — your balance is credited within 15 minutes. There are no deposit fees, so if you send ৳500, you get ৳500 credited.
Tips: To get the most out of your first deposit, add at least BDT 1,000 — the welcome bonus matches that amount, so depositing more means a bigger bonus.
Claiming the welcome bonus at 1111a is straightforward. After registering, the bonus is automatically applied on your first deposit — though in some cases you may need to activate it manually:
- Log in to your account.
- Go to the "Promotions" or "Bonus" section.
- Click the "Claim" button on the "Welcome Bonus" offer.
- Then make your deposit — the bonus will be added automatically.
Bonus Details:
- 100% match bonus on your first deposit, up to ৳10,000.
- The minimum deposit to qualify for a bonus is ৳500.
- To withdraw bonus funds, you must first meet the wagering requirement (see the question below for details).
- Bonus offers are valid for 7 days from activation.
If you have a promo code, enter it during registration or on the deposit page to receive additional bonus credit.
If you're experiencing issues on mobile browser or the PWA app, follow the steps below — most problems are resolved this way:
Step 1 — Clear Your Browser Cache:
In Chrome: Settings > Privacy > Clear Browsing Data > select "Cached Images and Files" and "Cookies", then tap Clear.
Step 2 — Update Your Browser:
Install the latest version of Chrome or Safari from the Play Store or App Store. Older browser versions may not load the website correctly.
Step 3 — Reinstall the PWA:
Long-press the shortcut on your home screen and delete it. Then open 1111a directly in your browser and use "Add to Home Screen" to add it again.
Step 4 — Check Your Internet Connection:
Switch from WiFi to mobile data, or vice versa. Network issues can sometimes cause unexpected problems.
Step 5 — Try a Different Browser:
If Chrome isn't working, try Firefox or Samsung Browser instead.
If the issue persists after trying all the steps above, contact us via live chat with a screenshot and our technical team will resolve it promptly.
Wagering Requirement (WR), or turnover, refers to the total amount you need to wager before you can withdraw your bonus funds.
Let's walk through an example:
- Say you deposit ৳1,000 and receive a ৳1,000 bonus.
- WR = 30x (calculated on bonus amount)
- Total wagering required: 1,000 × 30 = BDT 30,000
- Once you've placed a total of BDT 30,000 in bets across any game, the bonus funds will be converted to your real balance.
Important:
- Bets on slots count 100% toward the WR, while Live table games typically count 10%–20%.
- The time limit to complete the WR is typically 30 days.
- You can track your live progress in the "Bonus" section of your account.
If the WR seems complicated, check the detailed terms next to each offer on the Promotions page, or ask our support team directly.
Yes, 1111a offers several options for temporarily suspending your account. Choose the one that best suits your needs:
Option 1 — Cooling-Off Period (Short-Term Break):
Go to Profile > Responsible Gaming and set a break of 24 hours, 7 days, or 30 days. You won't be able to log in during this period, but your account will reactivate automatically once the time is up.
Option 2 — Self-Exclusion (Long-Term Closure):
Lock your account for 6 months, 1 year, 3 years, or 5 years. This period cannot be shortened. Once self-exclusion is active, it cannot be unlocked even through support.
Option 3 — Permanent Account Closure:
To permanently close your account, email [email protected]. Any remaining balance will be returned to your registered payment method.
Please note: Before closing your account, contact support to ask about any active bonuses and remaining balance.
1111a generally does not charge any fees on withdrawals. However, processing times and limits vary by payment method:
| Payment Method | Minimum | Maximum (Daily) | Time |
|---|---|---|---|
| BKash / Nagad | ৳500 | ৳50,000 | 15–30 minutes |
| Bank Transfer | BDT 1,000 | ৳2,00,000 | 1–3 Banking Days |
| USDT (TRC-20) | 10 USDT | Unlimited | 1–6 Hours |
| VIP Account | Any | Higher Limit | Priority Processing |
Keep in mind: KYC verification is required before your first withdrawal — payments will not be processed until it is complete. Once verified, you won't need to do it again.